My Gratitude to the Invisible Fighters

I cannot imagine how exhausting and nerve-wracking it must be to be one of the frontline responders treating potential and confirmed Coronvavirus (COVID19) patients.

Nurses, doctors, medical assistants, pharmacists, ICU staff, EMT staff, police, firefighters … all these often unsung heroes are stepping up to help and protect communities.

These heart warriors work long hours, go above and beyond, face the fears head-on, all while knowing the risk they are also putting themselves in, not to mention the risk they bring home to their own families.

They are doing an amazing job – thanks!

Without them, the health situation would be a lot different, with a higher number of infections and unfortunately more people losing the battle against the virus.

But, let’s not forget the other valuable people who make the world turning as well.  We take them for granted, but they contribute immensely to this crisis, unfortunately they have become the invisible army.

I’m of course talking about jobs such as public transportation drivers, truck drivers, gas station attendants, grocery store workers and my favorite, the IT teams.

I’m sure I might have missed some, and apologize for that in advance

Public Transportation Drivers

dublin busThey brave out into the early dark mornings, heating up their vehicles, deep clean them before leaving the depots and start their 12 hour workdays.  Normally they are invisible to the public and get plenty of abuse thrown at them, and blamed if we are late for work.

Today, they serve the public with a smile while they deliver essential service to essential jobs;

  • They bring front line fighters to their place of employment where they, in turn, can fight the virus and help the sick.
  • They bring grocery workers to the supermarkets, so they can stock the shelves and service the panic-driven public.

Without these drivers, we would not be able to service as many patients and help fight off the virus.

Thank you, public transportation drivers!

Truck Drivers

convoy2You see them every day driving across the country, covering a huge amount of miles, while ensuring goods are delivered on time.  They bring essential goods to stores near you, so you can eat, drink, clean and live a good life.

Just remember Kris Kristofferson who led an army of truckers 🙂

Today they bring food to your local supermarket, so you do not need to hoard toilet paper and provide nourishment to your families.

If they stop driving, the country will stop.  Anarchy, riots, and fear will take over, as people will fight to survive.

Thank you, truck drivers!

Gas Station Attendants

gasWe rarely look at or interact with the person pumping gas into our luxury vehicles.  We hare busy with texting friends, updating social media and talking to our passengers – most likely family members.

We pay the person in cash or credit.  The car is filled up and we leave.  Many don’t even say thanks or goodbye, leaving the gas station attendant with no gratitude.

What we fail to remember is that these people fill the truck and buses, they fill the cars belonging to front line fighters and petrol to fellow invisible fighters.

Please thank the gas station attendant next time you fill up your car.

Thank you, gas attendant dudes!

Grocery Shop Works

Businessman checking inventory in a digital tablet at a supermarketFood – glorious food.  An essential part of living and something we take for granted in the modernized Western world.

Shelves are fully stocked with all the essential supplies and more less essential supplies.

We have so many food choices and shopping opportunities, so when a crisis hits people panic.  They start hoarding and ripping anything from the shelves. Supermarkets turn into battle zones and people fight over toilet paper.

When the stores close, grocery shop workers clean up after these spoiled customers who terrorized the aisles.

They patiently restock the shelves.  Bring in fresh produce and clean up aisle after aisle.

Imagine if these hard workers could not get to work.  Imagine if there were no one to restock the shelves or open the doors.  Panic and chaos would follow.

Thank you, amazing grocery store worker!

IT departments

ITcrowdYes, I work in an IT department, so I’m perhaps biased.  However, I also realize and recognize that we provide a lot of essential and critical work to the organization to ensure that their IT equipment runs smoothly.

I manage a team within the health sector, and our patient-facing staff does an amazing job helping patients.  My health IT team works hard to ensure the systems they rely on are functional and that we are available to solve technical issues promptly.

The last couple of weeks have been interesting, to say the least, as we have been preparing administrative staff to work remotely, providing guidance on the tools we have available to assist staff staying in contact, updating laptops and at the same time monitoring the overall performance of the infrastructure.

Both my teams, infrastructure and support, have been working hard and very well.  It has not been an easy few weeks, but they are committed to delivering excellent service.

My team’s focus is primarily on patient-facing staff, as we know they need smooth running equipment, but we also want to make sure administrative staff can access the core applications and get the company spinning.

I’m proud and excited about working in the health industry, leading a team of great people as we deliver great services.

Does that mean that everyone else in the world is less important?

Absolutely not.  We all play an important part in society and in the success of our countries.  It is the economy and communities that are the foundation of our nations.  Sometimes, some vocations just become more essential when dealing with a crisis.  Other times, different jobs become critical to our safety and wellbeing.

Heart Warriors emerge throughout history, based on various events.  This is what we do to help each other.

The moral of the story – there are many jobs and people that play an important part in keeping the public safe and healthy.  We need to appreciate and recognize these jobs more, and not only when a crisis looms.

Stay safe and healthy – keep washing them damn hands and fewer hugs!


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