Nothing worse than working from home and not being able to connect to the company network using Cisco AnyConnect.
I was recently working from home, but encountered really annoying error when launching Cisco AnyConnect “Failed to initialize connection subsystem”. And, the help section in the Cisco desktop application is not helping – it’s actually slightly ridiculous.
Thanks for the internet I found the solution … thanks to one of the awesome tech dudes.
Here are the steps that were suggested and which resolved my connectivity challenge:
- Close the Cisco AnyConnect Window and the taskbar mini-icon
- Right click vpnui.exe in the “Cisco AnyConnect Secure Mobility Client” folder. (I have it in “C:Program Files (x86)CiscoCisco AnyConnect Secure Mobility Client”
- Click on the “Run compatibility troubleshooter” button
- Choose “Try recommended settings”.
- The wizard suggests Windows 8 compatibility.
- Click “Test Program”. This will open the program.
- Close
- Some people may need to repeat the above steps for vpnagent.exe. That is the local service that supports the client user interface.
To be honest, this only took a few minutes and I was able to work again. And, I believe this is now added to Windows 8.1 patch.